Privacy Policy
Pursuant to EU Regulation 679/2016 (GDPR), Hotel Royal protects the confidentiality of users' personal data and ensures that data processing is carried out in compliance with fundamental rights and freedoms.
Data Controller
Hotel Royal
VAT No.: 03267340408
Viale G. Carducci, 292 - 47042 Cesenatico (FC)
Email: info@hroyal.it
Tel.: 0547 86140
Types of data processed
We may collect personal data such as:
- first and last name
- email address and telephone number
- data required for bookings
- billing data
- data submitted through contact or job application forms
- technical browsing data (e.g. IP address)
Purposes of processing
Data is processed for the following purposes:
- managing requests for information and bookings
- complying with legal obligations (e.g. notification to the Italian Police Authorities pursuant to Art. 109 of the TULPS)
- complying with administrative, accounting and tax obligations
- improving the services provided
- sending promotional communications (only with prior consent)
- ensuring the security of the property through video surveillance systems
Legal basis
The processing of personal data is based on:
- performance of a contract or pre-contractual measures
- legal obligations
- legitimate interests of the Data Controller
- consent of the data subject (for marketing purposes)
Processing methods
Data is processed using electronic and paper-based tools, with appropriate security measures in place.
Data may be processed by authorised personnel and by service providers necessary for the management of the website, bookings and hotel operations.
Data is not disseminated.
Data retention
Data is retained only for as long as strictly necessary for the purposes indicated above:
- administrative and tax data: up to 10 years
- marketing data: maximum 60 months
- job application data: maximum 24 months
Rights of the data subject
The data subject may exercise the rights provided for under Articles 15-22 of the GDPR at any time, including:
- access to personal data
- rectification or erasure
- restriction of or objection to processing
- withdrawal of consent
- lodging a complaint with the Data Protection Authority
To exercise these rights, please contact:
info@hroyal.it
Updates
This Privacy Policy may be updated at any time.
Last updated: November 2026
